PRIVACY POLICY

​This site is owned and operated by Artesphere Limited (Company number 15413852, incorporated in England & Wales). 

Your privacy is important to us, and we are committed to protecting your personal data.

This privacy policy provides information about the personal data we collect and how and why we collect, store, use and share your personal data. This privacy policy tells you about your rights in relation to your personal data and how to contact us.


Personal data collected about you

We may collect and use personal data from you, which includes the following:

  • personal information (including your name, email address and telephone number), voluntarily submitted questions, queries or feedback you leave using the contact form on artesphere.art homepage

  • your email address and subscription preferences when you sign up to receive Artesphere’s email news

  • how you use Artesphere’s newsletters - for example, whether you open them and which links you click on

  • your Internet Protocol (IP) address, and details of which version of web browser you used

Google Analytics

We use Google Analytics software to collect information about how you use our website. Google Analytics stores information about:

  • the pages you visit on artesphere.art

  • how long you spend on each artesphere.art page

  • how you accessed the site

  • what you click on while you’re visiting the site


We do not collect or store your personal information (for example, your name or address) through Google Analytics, so this information cannot be used to identify who you are.

How your data is used

We use your data in the following ways:

  • to respond to any messages or requests for information that you send us

  • to send Artesphere news and updates to any users who request them

  • to gather feedback to improve our services

  • to send marketing or promotional material to you where requested

We will not:

  • sell or rent your data to third parties

  • share your data with third parties for marketing purposes

We will keep your email data until you unsubscribe.

How long your personal data will be kept

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

For example, if we have collected your personal data because you are a customer of our products or services, by law, we have to keep basic information about you (including Contact, Identity, Financial and certain Transaction Data for six years after you cease being a customer for tax purposes).

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. We will conduct regular reviews of the personal data we are holding and delete any data we no longer require.

Keeping your personal data secure

We have appropriate security measures to prevent personal data from being accidentally lost, used, or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Other websites

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies.

Cookie Usage

There are instances where we may use cookies to gather information regarding our services in a mathematical collection for our website. Any information collected will not have any identifying data. It is statistical data about our visitors and how they have used our site. No personal details that could identify you will be shared. We may assemble information about your common internet use with a cookie file. When used, the cookies are downloaded to your computer automatically. The cookie is stored on the hard drive with the transferred information. The data sought by the cookie helps us improve our website and any service offered to you. Your browser has the ability to decline cookies. This is done by setting your browser options to decline all cookies. Note: if you decline the download of cookies, some aspects of our website may not work or allow you access.


Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 12 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 12.

Your rights

You have the right to request:

  • information about how your personal data is processed

  • a copy of that personal data

  • that anything inaccurate in your personal data is corrected immediately

You can also:

  • submit a complaint about how your personal data is processed

  • request that your personal data is deleted


Changes to this policy

We may make changes to this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

How to contact us

Please contact us if you have any questions about this privacy policy or the information we hold about you by email to info@artesphere.art or via the contact form on our homepage.

How to complain

We hope that we can resolve any query or concern you may raise about our use of your information. You have the right to make a complaint at any time to the Information Commissioner’s Officer (ICO), the UK Supervisory Authority for data protection issues: https://ico.org.uk/. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Last updated February 2024.